Here is a list of tips you can refer to when shopping online. Print this page and keep it in a handy place so it will be easy to review before you order.

Inspect the website before making your purchase. Ensure that it is professional looking and free of spelling and grammatical errors. Make sure there is contact information for the company (business name, address, and telephone number). The website should also indicate how long the company has been in business. If the company is new consider making a small purchase first.

Descriptions of products should include clear pictures of all listed products and those pictures should match the product being displayed. The company should carry the entire product line for a brand and provide a link to the manufacturer's website. The manufacturer's website will show the official packaging. Skin care products must always be sold by skin care professionals. The website should offer skincare consultation to ensure you are using the right products.

Review the return, refund, and shipping and handling policies as well as the other legal terms. You need to know which country the products are shipped from to avoid unexpected duty charges in addition to taxation and shipping. If you cannot find the information on their website, send an e-mail or call their toll-free number.

Find and read the privacy policy. Read the privacy policy carefully to find out what information the seller is gathering from you, how the information will be used, and how you can stop the process. If a site does not have a privacy policy posted, you may not want to do business with it. If it does have a privacy policy, there will probably be a link to it from the seller's home page, or it could be included with the Legal Terms.

When using a credit card online ensure the Internet connection is secure. You can do this a couple of ways. Look at the address in the address bar - it should start with https (not http). Look at the bottom of the Internet window for a closed padlock. If your status bar at the bottom is not showing, click "view" then select "status bar". Consider using a separate credit card for online purchases only. If you do not feel comfortable entering your credit card information online, then call the company and place your order. When shopping on an online auction site be very cautious and check the user rating.

Look at your purchase carefully as soon as you receive it. Ensure that it comes in an original box. Products not in original packaging may be counterfeit and contain ineffective, diluted, contaminated, or untested ingredients that may be banned or illegal. It should be noted there may be regional differences with respect to packaging which can be verified on the manufacturer's regional website. Some products have guarantee or safety seals. Inspect these carefully to ensure they are intact and unbroken. Contact the seller as soon as possible if you discover a problem with a product. Tell the seller in writing about any problems you have, ask for an exchange or refund, and keep a copy of your correspondence.

All products on Skincare Experts and Juliet's Day Spa are 100% guaranteed to be new authentic products. Clearance item products may have damaged boxes and sold without original packaging. Juliet's Day Spa has been in business since 1968. We pride ourselves on our solid reputation in the industry.